Shifa Foundation (SF) is the social arm of the Shifa Family, comprising of Shifa International Hospital, Shifa Tameer e Millat University, and Tameer e Millat Foundation. SF is a not-for-profit organization, working in healthcare, healthcare education, and the emergency needs of the people. The idea behind SF was to improve the health standards of the nation. The goal of a prosperous Pakistan, SF believes, can only be achieved by a healthy and educated nation. SF also believes in the indiscriminate availability of healthcare opportunities to every Pakistani in time of need. SF’s vision is to create a “Healthy Pakistan”.

To Apply, Send your resume along with your Position name in the Subject of the mail and send it to

hr@shifafoundation.org

We are looking for professional candidates to work for our organization. Job timing will be from 8:30am till 5pm Mon-Fri. The candidate should have excellent command on Speaking Urdu, Sindhi & Pashto. Its a full time 2 Months Contractual job extendable up to 6 months. Command on local language will be preferred. Also candidate having Clinical Psychology & related degrees will be preferred.

The objective of the helpline is to provide a confidential service which offers information, support, guidance and referral for individuals who may be affected in any way from COVID-19 virus. The helpline will constitute an essential interface between people confronted with emotional/ mental health / general issues and services which offer a concrete response to request for help. Issues to be addressed by the helpline include:

• Depression and anxiety disorders
• Sleep Disorders
• Stress management
• Psycho social support
• Referral to nearby facilities

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The agent will perform following main functions:

• Emergency service for patients and family who are in crisis at the moment over the phone.
• • Maintain customer/ Patients accounts and resolve their issues accordingly.
• e.g. psychotic patient’s / emergency conditions / shortness of breath etc.
• Receive inbound calls
• Provide education and professional information about symptoms of illness.
• Provide details of managing the patient in home and how to follow SOP.
• Serve as referral center and provide a network for Government health units / centers.
• Collect statistics of public needs for all other health related issues.

Qualifications include
• Proven track record for improving process efficiencies and solving problems
• Strong leadership skills with an ability to motivate other team members
• Excellent in basic computer skills and making reports on excel
• Excellent communication skills both written and verbal, and internal personal skills
• Excellent analytical and problem-solving skills
• Ability to perform multitasking concurrently
• degree holder will be preferred
Community Mobilization Officer (Female) (Position Closed)

Community health Supervisors (Female) (Position Closed)
Communication Officer (Position Closed)

Job Description:

• Responsible for content ideas, captions, image copies and text for social media platforms of Shifa Foundation including platforms such as Twitter, Facebook, Instagram, and LinkedIn.
• Develop content for communications i.e. newsletter, annual report, email campaign, press releases, social media posts, and publications. This includes conducting research, drafting content and submitting it for further action.
• Help to implement communication projects and strategies.
• Assist in maintaining web content and executing social media strategies.
• Update and maintain media lists.
• Contribute in brainstorming sessions focusing on marketing, fundraising, and public relations within the communication department or the entire organization.
• Keep liaison with media outlets for enhancing visibility of the organization,
• Track projects and media exposure.
• Facilitate effective internal and external communications,
• Maintain calendars for celebrations and other international events.
• Prepare presentations and reports.
• Create and maintain Shifa Foundation’s blog, including content and strategy development.
• Develop material for trainings, workshops, and other events for Shifa Foundation.
• Facilitate script writing for voiceovers, subtitles, and videos.
• Develop and maintain brand guidelines, strategy to ensure no content violates brand guidelines.
• Conducting research and writing case studies.
• Any other official task assigned by the Lead, COPCS.

Required Skills:

Content writing/editing, people management, social media advertising and media management with national and international exposure.

Job Details:

Industry:

N.G.O./Social Services

Functional Area:

Total Position:

1 Post

Job Shift:

First Shift(Day)

Job Type:

Contract

Job Location:

Islamabad, Pakistan

Gender:

No Preference

Minimum Education:

Masters (MS degree holder will be given preference)

Degree Title:

Master’s degree in marketing, communications, English Literature or related field

Career Level: Experienced Professional

Application Deadline

All Applications must be submitted before 28^th, September 2020 to hr@shifafoundation.org

Digital Media & Communication Officer (Position Closed)

Job Responsibilities:

• With the guidance and support from supervisor, develop a comprehensive communication strategy;
• Ensuring organization literature and other forms of communication are in accordance with SOP.
• Develop and manage digital marketing strategies and campaigns.
• Optimize content for website and social networking channels including Facebook, Instagram, Twitter, and LinkedIn.
• Run, Track, Report and Analyze website analytics and PPC campaigns.
• Execute social media efforts to improve KPI, shares, likes, tweets, reach, etc.
• Should have basic understanding of SEO/SEM.
• Identify new digital marketing trends and ensure that the organization is in front of industry developments.
• Edit and post content, write video scripts and any content needed for the organization.
• Develop IEC material in coordination with the graphic designer.
• Managing marketing and promotional material, both print and electronic.
• Developing new case studies.
• Designing and launching email and SMS marketing campaigns.
• Promoting products and services through digital, print and electronic services.
• Conducting extensive media outreach.
• Copyedit, proofread, and revise communications.
• Developing press releases for events and latest news.
• Recommend, implement, and maintain site design and operations with the help of MIS making sure the design is aligned with the brand guidelines.
• Work with functional leads to determine event budget and manage expenses.
• Developing marketing communication campaign.
• Identify, develop and execute communications strategy for key media contacts and customer references.
• Research media coverage and industry trends.
• Ensure that organization identity is safeguarded by and according to brand identity guidelines and making sure they are implemented in all communications and design.
• Gather and manage information related to Shifa Foundation including all projects of the organization including field offices.
• Develop and monitor social media communication including tracking and analytics.
• Manage relationships with external and internal communication stakeholders including media, industry and internal functions.
• Making strategies, designing content, and implementing them across digital and social media.
• Budgeting and promotion of digital and social media platforms, with the help of designer and media team.
• Increase engagement, activity, impressions, and awareness on social media.
• To regularly collect and assess data and analytics across a variety of digital platforms and make recommendations for expanding or improving both public image and online presence of Shifa Foundation.
• Tracking users, conversions and behavior using Google, Facebook, and Twitter analytics.
• Should be able to write, review and edit in exceptional English.
• Implementing Facebook business manager and incorporating all Facebook pages and strategies in the business manager, using it as the central hub for all Facebook strategies.
• Implementing communications projects and strategies.
• Celebrity endorsements and messages of support for the organization on print and digital platforms.
• Any other task assigned by the Line Manager.
• Conducting outreach to other online media organizations and digital platforms for promotion of Shifa Foundation under their CSR.
• Reviewing and vetting all external communications.

Eligibility Criteria:

• Bachelor’s degree in Digital Marketing, Mass Communication, BSCS/Software Engineering, MBA Marketing, Marketing Communications or relevant field.
• A minimum of 3 years’ experience in digital marketing, content development, curation, communication or PR Electronic or Print/Advertising position.
• In depth knowledge of various social media platforms, best practices and website analytics.
• Excellent written and verbal communication skills.
• People with experience in development sector will be preferred.

Global Outreach Executive (Position Closed)
Job Description :

• Advises present or potential new donor’s / customers by making outbound tele fundraising calls as well as answering inbound incoming calls on a rotating basis;
• operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
• Influences donors / customers to donate for Shifa foundation ongoing projects by following a prepared script to give product reference information.
• Work to achieve and exceed the key fundraising and calling targets, which include; contacts per day and month.
• Be willing to take on feedback and advice and participate in coaching to constantly improve your performance and calling techniques.
• Ensure accurate recording of contact details, credit card or direct debit details on files and Microsox excel
• Maintain a commitment to your rostered shixs and hours.
• Be willing to support and inspire your team-mates that you work alongside.
• Manage your time and carry out your role with minimal supervision.
• Sending notifications for acknowledgement of donors to relevant department in real time.
• Achieving assigned targets in accordance with the annual budgets.
• Attending meetings whenever needed in daytime with senior management
• Any other owicial task assigned by the Manager, Outreach and Community Engagement.

Skills:

• Tele Fundraising.
• Inbound Lead Generation.
• Outbound Marketing.
• Lead Generation.
• Telephone Operations.
• B2C Marketing.
• Global Business Development.
• Oral / Written communication.

Required Education: B.A/BCS
Required Experience: 1 – 2 years

Apply Till : 10th March 2020[/vc_column_text]
Database Officer (Position Closed)
Job Description :

• To maintain and update Database Management System.
• Mapping of donors with campaigns.
• To produce and submit reports and periodic updates to the clients regarding their donations.
• To share and execute donor’s engagement plan.
• To share and update donors for event and campaigns.
• To provide support to fundraising campaign.
• Creating plans for engaging donors and any other plans assigned by team lead.
• To verify data and correct data where necessary.
• To verify data by comparing it to source documents.
• Collection of donation, their feed backs and submission would be the prime responsibility of the position.
• Sort and organize paperwork after entering data to ensure it is not lost.
• Any other official task assigned by the Lead, COPCS.

Skills:

• Communication.
• Data Entry.
• Database Management.

Required Education: BSCS/BBA/MBA
Required Experience: 2 – 4 years

Apply Till : 28th September 2020